Welcome to y2kaestheticus.com, where fashion meets flexibility and your satisfaction is our top priority. We understand that sometimes what you order isn’t quite what you envisioned. Maybe the fit isn’t perfect, the style doesn’t match your expectations, or perhaps you’ve simply changed your mind. Whatever the reason, we’ve tailored our Return and Refund Policy to ensure it’s as straightforward and customer-friendly as our unique fashion selections.

Our Hassle-Free Return Process

We want your style journey to be worry-free. If you’re not entirely smitten with your purchase, our return process is designed to be simple, ensuring your shopping experience remains as enjoyable as it should be.

  • Time Frame: You have 30 days from the delivery date to decide if the item is a keeper.
  • Condition for Returns: Items must be in their original state: unworn, unwashed, with all tags attached, and returned in their original packaging.
  • How to Initiate a Return:
    1. Contact Us: Reach out to our support team at [email protected] to start the return process.
    2. Receive Instructions: We’ll provide you with detailed instructions for returning your item, including the return address and any necessary documentation.
    3. Send It Back: Package your item securely and send it back to us, following the instructions provided.

Understanding Refunds

Our goal is to process your return and refund as swiftly as possible.

  • Refund Amount: You’ll receive a full refund for the item(s), excluding original shipping costs, directly to the payment method used for the purchase.
  • Refund Processing: Once we receive your returned item and confirm it meets our return conditions, please allow up to 10 business days for us to process your refund.
  • Refund Notification: We’ll send you an email confirmation once your refund has been processed.

Exchanges: Keeping Your Style Fresh

If you’re looking to exchange an item for a different size, color, or style, we’ve made the process easy:

  1. Return the Original Item: Follow our simple return process for the item you wish to exchange.
  2. Place a New Order: To secure your new item quickly, place a new order at any time that suits you.

Please Note: Non-Returnable Items

While we aim to be as accommodating as possible, certain items can’t be returned for hygiene and quality assurance reasons:

  • Items marked as final sale
  • Swimwear and underwear without the hygiene seal
  • Customized or personalized items

We’re Here to Help

Your satisfaction drives everything we do at y2kaestheticus.com. If you have any questions or need assistance with your return, don’t hesitate to reach out to our customer support team at [email protected].

Explore, experiment, and express yourself with confidence at JustNewStyle. Remember, if your purchase isn’t quite right, our easy and clear return and refund policy is here to ensure a stress-free resolution. Welcome to worry-free fashion shopping.