At, where the pulse of Gen Z and the nostalgia of Y2K fashion converge, we understand the importance of open communication. Whether you have a question about our latest collections, need assistance with an order, or simply want to share your thoughts, we’re here to listen and help. Below, you’ll find all the ways you can reach out to us. Our team is dedicated to ensuring your experience with us is as seamless and enjoyable as possible.

Contact Information

Headquarters Address:
444 Alaska Avenue Suite #AOG553
Torrance, CA 90503

Customer Support Email:
For inquiries, support, or feedback, please email us at [email protected]. Our customer service team aims to respond to all emails within 24 hours.

Online Contact Form

[contact-form-7 id=”c29d0a1″ title=”Contact Page”]

For your convenience, we also offer an online contact form on our website. Simply fill in your details and your message, and we’ll get back to you as soon as possible. This form is perfect for quick questions, feedback, or if you’re seeking advice on a specific product.

Customer Service Hours

Our customer service team is available to assist you during the following hours:

  • Monday to Friday: 9:00 AM – 5:00 PM (PST)
  • Weekends and Public Holidays: Closed

Please note that response times may vary during peak periods and holidays, but we always strive to get back to you as quickly as we can.


Before reaching out, we recommend visiting our Frequently Asked Questions (FAQs) page. Many common questions about ordering, shipping, returns, and our products are addressed there, providing you with immediate answers.

For Press and Media Inquiries

If you’re a member of the press or are interested in media opportunities, please direct your inquiries to our media relations department via email at [email protected]. We’re always excited to share our story and discuss potential collaborations.

At, your satisfaction and feedback are what drive us forward. We’re here to assist with any questions, concerns, or comments you may have. Thank you for choosing us as your destination for fashion that bridges generations. We look forward to hearing from you!

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